my virtual mates
Your virtual companion.
about us
My Virtual Mates is a new company base in the Philippines that offers and caters; Administrative Virtual Assistant services (Freelancer) that includes customer service, email, chat and phone support, scheduling appointments and managing social media accounts. My Virtual Mate aims to provide high-quality services and great customer service in order to establish long-lasting relationship with clients and its partner companies.
My Virtual Mate is run by Edison and Mark. Edison Villanueva who has been providing administrative services for more than 5 years. He started his career as an administrative support in the Philippines and UAE in various field like hospital, offices and telco services. Mark Ater who has been a Chief of Police/Fire and Organ recovery coordinator in Ohio for more than 15 years up to present.
After learning multiple skills and receiving positive feedback and review, Edison and Mark are ready to establish their own Virtual Administrative Assistant Business and help clients worldwide.
Core Values
Our Mission
At My Virtual Mates, our mission is to empower individuals and businesses with cutting-edge virtual assistant solutions that streamline operations, boost productivity, and enhance work-life balance. We are committed to delivering top-tier virtual support services tailored to our clients’ unique needs, enabling them to thrive in the digital age.
Long Term Goal
My Virtual Mates long-term goal is to become a globally recognized leader in the virtual assistant industry, setting new standards for excellence and innovation. We aim to achieve this by:
1. Expanding Our Service Offerings: Continuously diversify and expand our range of virtual assistant services to meet the evolving needs of our clients. This includes adding specialized services for various industries and functions.
6. Sustainability and Social Responsibility: Incorporate environmentally friendly practices into our operations and actively engage in corporate social responsibility initiatives, giving back to the community and contributing to a better world.
2. Nurturing Client Relationships: Foster long-lasting, mutually beneficial relationships with our clients by providing exceptional service, anticipating their needs, and offering personalized solutions. We aim to maintain a client satisfaction rate of over 95%.
7. Industry Thought Leadership: Be at the forefront of industry trends and innovations, regularly sharing our expertise and insights to help shape the virtual assistance sector and the future of remote work.
3. Building a Strong, Remote Workforce: Attract and retain top-tier talent to serve as virtual assistants. We are dedicated to providing them with opportunities for growth, skill development, and work-life balance, making My Virtual Mates an employer of choice in the virtual assistance sector.
8. Data Security and Privacy: Maintain the highest standards of data security and privacy, ensuring the confidentiality and trust of our clients and partners.
4. Implementing Cutting-Edge Technology: Leverage the latest technologies, artificial intelligence, and automation to improve the efficiency and effectiveness of our services while maintaining a human touch in all interactions.
7. Industry Thought Leadership: Be at the forefront of industry trends and innovations, regularly sharing our expertise and insights to help shape the virtual assistance sector and the future of remote work.
5. Global Expansion: Establish a presence in key international markets to cater to a broader clientele and tap into emerging opportunities worldwide.
10. Client-Centric Focus: Keep our clients’ needs and satisfaction as the core of our business, using their feedback to continually refine and enhance our services.
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